From Triathlons to Tarmacs – What endurance taught me about Customer Support

A few years ago, I stood at the edge of a triathlon course at 5am – tired, cold, and questioning my sanity - The race hadn’t even started yet.

But I pushed through, like always.

Not because I enjoy pain (well, maybe a little), but because I’m wired to finish strong - To commit fully.

Rain or shine, no matter the circumstances, I train - Because this sport taught me that discipline doesn’t wait for perfect conditions, and greatness is built in the moments no one else sees.

Triathlon is more than a sport for me - It’s a source of energy, discipline, and perspective that flows into every part of my life.

The mental endurance, strategic thinking, and commitment required in training and competition mirror the challenges I face both personally and professionally.

These values don’t just shape how I live - They shape how I lead.

At Zooey Aerospace, they translate into clear, focused execution and a relentless drive to deliver thoughtful, high-performance solutions.

In the end, the same mindset that powers me through every race is what earns my customers the same clarity, dedication, and results.

That mindset isn’t just for races. It’s how I built Zooey Aerospace.

Every AOG request, every Spare Part, every Difficult-To-Find Component or Repair follow-up, I approach it like mile 25 on the bike: head down, no excuses and eyes forward on the target ahead.

Over the years, we’ve helped dozens of operators get parts fast, manage complex repairs, and feel heard through it all.

Because in the end, perseverance doesn’t just help you finish — it creates real value along the way.

Over 20 years in the aviation world taught me this: Speed matters. Quality matters. But what really sets you apart is Care, Dedication & Commitment.

Most of our customers don’t just need parts – They need someone who’s in the trenches with them.

I’ve made it my mission to be that partner.

So whether it’s solving a parts shortage or managing repairs across regions, we show up - Fully. With empathy, precision, ears opened and yes – a little triathlete grit.

If that’s the kind of support you’ve been missing – Let’s connect.

I’ll treat your business like it’s my own.

Zoey Aerospace - A Part of Your Life

Providing More Value, More Solutions and More Services for More People with great Care & Enthusiasm